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| 1. We act as your "Purchasing Agent" carefully selecting products for performance, dependability and long term value from one of our over 120 manufacturers.
2. If we don't have what you are looking for, We Will Special Order It For You. 3. We do Layaways with No Hidden Charges or Other Fees. 4. H&R Trains has Free Gift Wrapping All Year Long. 5. We have a Free Gift Registry for all those special occasions. 6. Every Locomotive, and every power supply will be performance tested at the time of sale and before it is shipped to assure that it runs according to the specifications provided by the manufacturer. 7. Complete In House Service and Repair Facility. Highly trained technicians staff our Engine & Car Shops. 8. You can shop in a friendly, relaxed atmosphere and be served by a courteous and knowledgeable sales staff. 9. Plenty of well lighted Free Parking. 10. Over one third of a century (37 Years) experience to help you select what you really want. 11. Complete demonstration facility. 12. How-to Classes on many areas of model railroading. 13. An operating outside Garden Railroad for testing of the large scale products we sell and as a place where our customers can run their own trains. The railroad runs on Saturdays and Sundays from 11am to 4pm to allow our customers to get hands-on experience, and we even issue an engineers card to our younger engineers for helping us to run the railroad. 14. Free Spring and Fall Train Shows for modeling competition and where you can meet many of our manufacturers. 15. Commercial layout design assistance and installation. 16. Home layout design assistance and installation. 17. We buy Vintage trains. 18. Digital Command Control installation and service. 19. Factory authorized Service: Lionel, LGB, Marklin, and others. 20. Help in selecting matched components. 21. We have a special Free service called: H&R Personal Shopper. If you can't get to the store for any reason we will do your shopping for you. 22. Another very special service called: H&R VIP Shopper. If you can't get to the store during the hours we are normally open we will open for you, 24 hours a day. 23. An up to date Web Site - http://www.hrtrains.com - Here you can find our On-Line Shopping Cart, electronic News Letter, Calendar of events and class schedule, Vintage Merchandise, New Merchandise, a Library section which includes a railroad glossary and much more, a section on Garden Railroading, information about our Repair Shop, History and information About Us and Links to other interesting Model Railroad and Prototype Railroad Sites. 24. An E-mail address - hrtrains@hrtrains.com - where you can place an order or ask a question and get a prompt response. 25. H&R Trains Engine and Car Shops will test, without charge, the performance of your locomotive and power supply once each year for five years from the date of purchase. This Free service is included with the equipment you purchased from H&R Trains to assure your continued enjoyment and peace of mind. Call for an appointment. |
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